Hotel management, 5 cr

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Date
    28.10.2019 - 19.12.2019
Last enrolment date
    06.10.2019
Location
    Rajakatu 35, Jyväskylä
Prerequisites
    The student understands the concepts related to service operations. The student understands the general concepts and phenomena related to tourism.
Goal
    Student understands the structure and earnings logic in the hotel industry both at national and international level. She/he masters the core process of the hotel company. She/he can apply the potential of technology to manage accommodation processes and customerships. Student can design customer oriented accommodation services.
Contents
    •business prospects nationally and internationally
•planning and developing the core process in hotels
•mastery of technology in hotel services
•service development in hotels
Accomplishment
    •lectures
•individual studying
•group work
Literature
    Wood Raoy C.(edit.). 2018. Hotel accommodation management.Abingdo.
Price
    75 €
Further Information
    avoinamk@jamk.fi

See the Timetable