Selling and Sales Support, 5 cr (online course)avaa tulostusnäkymä

Attention! Online registration is closed.
Date
    11.01.2021 - 12.05.2021
Last enrolment date
    13.12.2020
Prerequisites
    Student knows the basics of marketing.
Goal
    Object of the course
Purpose of the course is to identify the key concepts and theory in sales by utilizing academic and professional business sources and tools in sales & marketing.

Course Competences
Internationalisation and communications competence
Learning and information management competence

Aim of the course
Upon completion of the course you are able to recognize the changing needs of the customers, analyze the challenges and new trends in business environment and utilize the information in developing, implementing and monitoring the success of sales processes. You understand the significance and role of personal selling, sales support activities and sales steering processes.
Contents
    Smarketing
Sales, support and steering processes
Social selling
Selling techniques and tools
Key account management
Sales capabilities now and in the future
International sales
Ethical, sustainable and responsible sales
Accomplishment
    webinars, workshops and learning assignments
Literature
    Jobber, D. and Lancaster, G. 2015. Selling and Sales Management, Pearson Kotler, P. and Keller, K.L. 2009. A Framework for Marketing Management, Pearson.Journal of Selling and Sales Management
Price
    75 €
The studies are free-of-charge for unemployed job seekers and asylum seekers as of 1 January 2020. If applicable, please complete the application form but do not proceed to the net bank. Then submit your unemployment certificate immediately to JAMK open studies email using the secure webmail. Please see https://www.jamk.fi/fi/Koulutus/Avoin-AMK/Ilmoittautuminen/
Other info
    The course code is TSAA0500-3008. Use the code to view the course schedule at lukkarit.peppi.jamk.fi. NOTE! Online courses may not have a schedule.