Psychology for Business Management, 3 cr (Master's level)avaa tulostusnäkymä

Attention! Online registration is closed.
Date
    07.06.2021 - 23.06.2021
Last enrolment date
    25.05.2021
Goal
    Management has become the art of establishing long, lasting, and healthy relationships. Companies need to fully understand the humans they work with, and they want to serve.

The goal of the program is to understand how our mind works so we can provide for excellent team leadership and
customer experiences.

Through the revision of different scientific psychological schools, participants will be able to understand the basics of human psychology and how to use those consciously and ethically to lead teams and provide amazing customer experiences.
Competences The program is carried out as a holistic experience. Therefore, it is likely to elicit the practice of core competences as: communication skills, deep listening, critical thinking, creative planning, and diversity integration.
Contents
    Psychology as a tool to improve Management and Customer Experience.
Basic framework for non-psychologists.
Internal (Leadership), and external (Marketing) business-related needs of psychological knowledge.

๏ How our unconscious mind works (Psychoanalysis school)
๏ How external and internal enforcements shape our conduct (Behaviorism)
๏ How our needs and aspirations trigger our priorities (Humanism)
๏ How the whole experience influences us (Gestalt School)
๏ How we process the information and learn (Cognitive school)
๏ How we enforce wellness (Positive School)
๏ How we change and transform through life (Developmental theories)
๏ How we organize our internal paradigms (Spiral Dynamics)
Accomplishment
    The course follows face-to-face learning methods where students participate in online lectures, workshops, and other study activities organized via online. Furthermore, a student also completes individual assignments utilizing virtual study platforms and materials
Literature
    The lecturer will provide the materials package
Further Information
    campusonline@jamk.fi
Other info
    The course code is YHGS1003-3001. Use the code to view the course schedule at lukkarit.peppi.jamk.fi. NOTE! Online courses may not have a schedule.


The program will be assessed in a blend of self, peer and guide methods. The criteria will be explained fully at the beginning of the course.