Psychology for Business Management, 3 cr, (Master`s level) (Online course)

Ilmoittaudu koulutukseen

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Aika
    01.06.2020 - 17.06.2020
Ilmoittautumiset
    03.05.2020 mennessä
Paikka
    Online course
Tavoite
    Management has become the art of establishing long, lasting, and healthy relationships. Companies need to fully understand the humans they work with, and they want to serve.

The goal of the program is to understand how our mind works so we can provide for excellent team leadership and
customer experiences.

Through the revision of different scientific psychological schools, participants will be able to understand the basics of human psychology and how to use those consciously and ethically to lead teams and provide amazing customer experiences.
Competences The program is carried out as a holistic experience. Therefore, it is likely to elicit the practice of core competences as: communication skills, deep listening, critical thinking, creative planning, and diversity integration.
Sisältö
    Psychology as a tool to improve Management and Customer Experience.
Basic framework for non-psychologists.
Internal (Leadership), and external (Marketing) business-related needs of psychological knowledge.

๏, How our unconscious mind works (Psychoanalysis school)
๏, How external and internal enforcements shape our conduct (Behaviorism)
๏, How our needs and aspirations trigger our priorities (Humanism)
๏, How the whole experience influences us (Gestalt School)
๏, How we process the information and learn (Cognitive school)
๏, How we enforce wellness (Positive School)
๏, How we change and transform through life (Developmental theories)
๏, How we organize our internal paradigms (Spiral Dynamics)
Toteutus
    Online meetings + Off line e-resources. Flipped class method. Readings, experiments, and online discussions.
Kirjallisuus
    The trainer will provide its own materials package.
Hinta
    45 €
The course is free-of-charge for unemployed job seekers and asylum seekers.
Lisätietoja
    avoinamk@jamk.fi

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